Privacy Policy
This document clearly describes how your personal information is collected, stored, and used when you use ck44 in's website (https://ck44in.cam) and all services under it.
Table of Contents
Introduction and Scope
ck44 in gives the highest importance to user privacy. This privacy policy sets out how personal information is handled when using the ck44 in website (https://ck44in.cam) and all services under it. This document should be read alongside ck44 in's Terms and Conditions, as both documents together form the complete user agreement.
By accessing this website or creating an account, you accept the terms described in this privacy policy. If you do not agree with any part of this policy, you are requested to stop using the service.
This policy applies to users in Bangladesh and has been prepared in line with Bangladesh's applicable data protection guidelines. In the event of any interpretation of this policy, the Bengali language version shall be considered final.
Types of Information Collected
ck44 in collects two types of information — information provided directly by you, and information collected automatically.
2.1 Information Provided Directly
During account registration, login, or use of the service, you provide the following information directly:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (for bank transfers)
- Security questions and answers
- Any documents or images uploaded by the user
2.2 Automatically Collected Information
The following technical information may be collected automatically while using the service:
- IP address and device information
- Browser type and operating system
- Time of site access, duration, and pages visited
- Referral URL (where you came from before reaching the site)
- Gaming history and betting activity
- Transaction records and deposit-withdrawal history
How Information Is Collected
ck44 in collects information through the following methods:
3.1 Registration and Login Forms
When creating an account, the user provides a username, password, mobile number, and other basic information. This information is stored for account verification and management.
3.2 Identity Verification Process (KYC)
To ensure secure transactions and prevent fraud, ck44 in may in some cases request a copy of an identity document or other supporting documents as part of the Know Your Customer (KYC) process.
3.3 Transaction Information
A record of every deposit and withdrawal is saved automatically. This includes the time, amount, method (such as bKash, Nagad, Rocket, Upay, or bank transfer), and status of the transaction.
3.4 Customer Service Communications
When you seek support via live chat or email, your messages and description of the issue may be recorded. This is used to improve service quality and assist with future support.
3.5 Cookies and Web Tracking
While browsing the website, some information is collected automatically through cookies and similar technologies. Detailed information on cookie management is provided in Section 6.
Purpose of Using Information
Collected information is used only for the following specific purposes:
- Creating, verifying, and managing accounts
- Processing all financial transactions including deposits and withdrawals
- Providing bonuses and promotional offers (such as the 100% first deposit bonus)
- Determining VIP program benefits and providing weekly cashback
- Detecting and preventing fraud, money laundering, and other illegal activities
- Providing customer service and resolving issues
- Identifying and resolving technical problems with the service
- Personalising the service based on user preferences and experience
- Meeting applicable legal obligations
- Ensuring compliance with responsible gaming guidelines
Sharing Information with Third Parties
ck44 in does not generally share user information with third parties. However, information may be shared in the following specific circumstances:
5.1 Payment Service Providers
The necessary transaction information is provided to bKash, Nagad, Rocket, Upay, and relevant banking institutions to process deposits and withdrawals. These service providers receive information only for the purpose of completing specific transactions and operate under their own privacy policies.
5.2 Technology and Service Providers
Game software providers (such as PG Soft, Pragmatic Play, JILI, Evolution), platform operations partners, and data analytics service providers may receive limited technical information. These partners operate under strict confidentiality agreements.
5.3 Legal Obligations
Information may be provided in accordance with a valid order from a Bangladeshi court or competent authority. In such cases, no information beyond what is legally required is shared, and the user is notified where possible.
5.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. However, the new entity will be required to maintain the same privacy standards, and users will be notified in advance.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the ck44 in website to improve site functionality and personalise the user experience.
6.1 Types of Cookies
- Essential Cookies: These are required for maintaining login sessions, security verification, and core functionality — they cannot be disabled.
- Functionality Cookies: Used to remember language preferences, session settings, and personal preferences.
- Analytics Cookies: Help monitor site traffic, usage patterns, and technical performance.
- Marketing Cookies: May be used to show relevant advertisements and measure the effectiveness of campaigns.
6.2 Cookie Controls
You can disable non-essential cookies through your browser settings. However, disabling essential cookies may mean that some core features of the site are no longer available. You can delete cookies or configure your browser to not accept new cookies by following your browser's instructions.
Data Storage and Security
ck44 in applies industry-standard technical and organisational measures to protect user information.
7.1 Technical Security Measures
- SSL Encryption: All data transfers are encrypted using SSL technology.
- Password Hashing: Stored passwords are never kept in a directly readable form.
- Two-Factor Verification (OTP): OTP verification is applied for suspicious logins or large transactions.
- Regular security checks and system audits are conducted.
- Firewalls and anti-fraud systems are active to prevent unauthorised access.
7.2 Data Retention Period
Information for active accounts is retained for the duration of the account. Even after an account is closed or deactivated, records may be retained for a specified period due to legal obligations and dispute resolution needs.
7.3 Response to a Data Breach
If a data security breach occurs, ck44 in will promptly notify affected users and take the necessary corrective steps.
User Rights
As a ck44 in user, you have the following rights:
8.1 Right to Know
You can find out at any time what type of information ck44 in holds about you. To do so, contact the customer service team.
8.2 Right to Correction
If there is incorrect information in your profile, you can request that it be corrected. Some changes may require identity verification.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Right to Object to Processing
You can opt out of marketing or promotional communications at any time. However, it is not possible to stop the processing of information that is essential for operating the service.
To exercise these rights or to find out more, contact our customer service team. Visit our dedicated Responsible Gaming page for detailed guidance on managing your account and gaming habits.
Protection of Minors
ck44 in strictly follows a 21+ age policy. 21+ Opening an account or using the service by anyone under the age of 21 is strictly prohibited.
ck44 in does not knowingly collect or process any information from minors. Age is verified at the time of account registration and further confirmed during the KYC process. If a user opens an account by providing a false age, the account is permanently closed and any funds held are settled in accordance with applicable rules.
Parents and guardians are advised to remain vigilant and, if necessary, use parental control software to keep minors away from online gaming.
Changes to the Policy
ck44 in reserves the right to amend or update this privacy policy at any time. A notice will be posted on the website before changes take effect, and the "Last Updated" date at the top of the page will change.
For significant changes, a notification may be sent to the registered email or mobile number. Continued use of the service after changes are made will be considered acceptance of the new policy.
If you have any questions about this privacy policy or want to know more about changes, you will find answers to common questions on our FAQ page, or you can contact the customer service team directly.
Contact
If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, contact the ck44 in customer service team through the following:
Customer Service
Our team provides support in both Bengali and English and will respond to your request as quickly as possible.